Digital

General Inquiries

For partnership opportunities or media requests, please reach our concierge desk.

info@newyorkwatchmaker.com

Physical

Studio Location

Private studio located in Midtown Manhattan. For the safety of our clients and assets, the exact address is released only upon appointment confirmation.

New York, NY 10036

Intake Protocol

01

Submit Digital Assessment

Provide details of the caliber and the nature of the restoration required through our secure intake form.

02

Receive Preliminary Estimate

Our master watchmaker reviews your submission and provides a detailed cost and timeline estimate within 48 hours.

03

Secure Shipping Arranged

Upon estimate approval, we provide a fully insured shipping label or arrange armored courier service for high-value pieces.

04

Physical Inspection & Final Quote

Once received, the timepiece undergoes complete diagnostic evaluation. Any adjustments to scope or cost are communicated before work begins.

05

Restoration & Return

Work is completed to factory specifications. Your timepiece is returned via insured courier with full documentation and warranty certification.

Begin Your Restoration Journey

Submit your timepiece details for a confidential assessment.

Submit Intake Form